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Cox deletes ‘Active Listening’ ad pitch after boasting that it eavesdrops though our phones (www.fastcompany.com)

submitted 8 months ago by [email protected] to c/[email protected]

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Cox deletes ‘Active Listening’ ad pitch after boasting that it eavesdrops though our phones::undefined

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[–] [email protected] 20 points 8 months ago (10 children)

this was such a weird claim, and I never really understood how it could be true specifically for phones, where they aren't in control of system software. there's like a gradient of possibility here:

Android phones from major manufacturers, and Apple phones: doubt it. those things are too heavily scrutinized, someone would've found it, and the companies that make them don't have the impetus.
official "smart" voice devices from Amazon, Google, et al: doubt it, same reasoning as above
Android phones from small players, heavily subsidized models, etc.: sure, could be
smart TVs from major manufacturers: probably not? medium "maybe"? I bought one of these with a hardware mic switch so I guess that shows my paranoia
other smart TVs: I dunno, feels highly likely

so: I'm careful about what I use so my risk felt pretty low, but I also feel like if this were true security researchers would've discovered it. let alone the fact that what they describe is bandwidth and battery intensive (off-device or on-device respectively, I don't remember what they claimed as I read the 404 media report some weeks back) but it still makes me wonder: what led them to make these claims then? fascinating, pretty scary.

[–] [email protected] 6 points 8 months ago

My take is two fold: 1- Marketing over selling their product (common practice) 2- The "always listening" devices are mainly their Smart Remotes that have a microphone built in.

#2 Seems the most likely as is a device fully in their control and can pull as much ad marketing / information gathering details from it as they want.

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