this post was submitted on 11 Sep 2023
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I would consider selfhosting rustdesk, it's free and open source.
As much as I love open source, I am not too keen of implementing open source solution to this use case, since it is for my work, so in case it breaks, I'd much rather call their support instead of having to maintain it myself, since I already have too many duties. It is for 24/7 helpdesk support so it is something that just has to work. I'll look into rustdesk for personal use tho.
zoho remote has been good to me
Seems like number of computers you can have unattended access is really low, if I am reading this correctly. I would need something between 1500-2000 machines with unattended access.
you need to talk to them about enterprise licensing =)
I'll email them next time I am at work, thanks.
let me know how it worked out?
Ive never asked them about enterprise billing