this post was submitted on 25 Jul 2023
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Technology
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I’d rather read the docs than just about anything. I love good documentation. I wanna know how and why things work.
The problem is that basically nobody has good docs. They are almost all either incomplete or unreadable.
A lot of companies won't employ technical writers, who exist to make good, thorough, complete and well-presented documentation... they rather assume their engineers can just write the docs.
And no, no they can't... very few engineers study the principles of effective communication. They may understand things, but they can't explain them.
While I agree, writing good docs is hard for a very intangible benefit. Honestly, it feels like doing the same work twice, with the prospect of doing it again and again in the future as the software is updated. It’s a little demoralizing.