this post was submitted on 05 Dec 2023
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This is the best summary I could come up with:
An Alberta woman says she has to repay almost $10,000 — plus interest — after her line of credit was drained and the money transferred out of her Bank of Montreal account without her permission.
MacNeil said a few days after first reporting what happened, she spoke by phone to a bank employee who told her BMO had decided not to reimburse her for the amount but she could escalate her case to the customer complaint appeal office.
It said that the device used to access her bank account triggered a one-time passcode, which was sent by text to her phone number, successfully retrieved and entered.
John Zabiuk, chair of the cybersecurity program at the Northern Alberta Institute of Technology, said there are many ways bad actors can access others' bank accounts.
As for MacNeil's public Wi-Fi theory, Zabiuk said if a network is not secure, it is very easy for attackers to intercept a connection and watch everything that occurs on a device.
Zabiuk also recommends changing passwords every two months, signing up for multi-factor authentication, checking bank accounts regularly and researching applications before downloading them.
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Umm, no.
I have no idea still how this happened