this post was submitted on 08 Feb 2024
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This is the best summary I could come up with:
Apple and Google have long been criticized for selling devices that are deemed harder to repair than others.
Worse, PIRG believes that the two companies are failing to make laptops easier to take apart and fix.
The "Failing the Fix (2024)" report released this week [PDF] is largely based on the repairability index scores required of laptops and some other electronics sold in France.
For laptops, that criteria includes providing updates and the ability to reset software and firmware.
PIRG also docked companies for participating in trade groups that fight against right-to-repair legislation and if OEMs failed to “easily provide full information on how they calculated their products."
PIRG’s report doesn't factor in software support timelines, but even if it did, Chromebooks’ repairability score wouldn’t increase notably since the move only brought them to “industry norms,” Lucas Gutterman, Designed to Last campaign director for the US PIRG Education Fund, told me.
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