this post was submitted on 20 Apr 2024
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Showerthoughts
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A "Showerthought" is a simple term used to describe the thoughts that pop into your head while you're doing everyday things like taking a shower, driving, or just daydreaming. The best ones are thoughts that many people can relate to and they find something funny or interesting in regular stuff.
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Okay I'll bite. Where exactly has it not been useful? that you all have had the chance to interact least once.
In customer service. If I see a bot I know there is a 95 % chance I won't get the information I am looking for. If I could get the information online somewhere, I wouldn't have contacted customer service in the first place! I just want to interact with another human being who's able to understand my queries.
Yeah, it is so frustrating trying to get a question answered only to get stuck in a loop.
And then finally find an email address to talk to and their only reply is to talk to the bot...