this post was submitted on 27 Apr 2024
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Rule of Google: if it works, kill it.

I know, I know, using Google apps isn't the best, but this was a perfectly good Podcast app with all the features you might want.

Apparently they're moving everything over to YouTube Music, where a lot of the features of Google Podcasts aren't implemented yet.

I've moved over to an app from F-Droid.

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[–] [email protected] 3 points 4 months ago (3 children)

I don't really understand how they consistently manage to screw things up. And they always say that the features are coming, but they never do.

I'm still bitter over Inbox.

I used to be excited about new things from Google. Tried to get into every beta, downloaded the newest released apps etc. But not anymore.

I just read about tasks being removed from Google Keep. Then the feature removal from nest hubs. Do they have a unified strategy at all? Or is it just the whims of a manager's daily musings that drive what development does?

[–] [email protected] 1 points 4 months ago (2 children)

It’s a company culture thing. You’re not rewarded for maintaining or finishing products. You are rewarded for starting new ones.

[–] [email protected] 2 points 4 months ago (1 children)

You’re not rewarded for maintaining or finishing products.

No kidding.

It is 2024, and here is your yearly reminder that you still can't create a new folder/label in the official Gmail Android app despite the online documentation implying that you can.

[–] [email protected] 1 points 4 months ago

Android users literally run their lives out of Google Calendar. Think you can share your calendar with a friend from your phone? Think again. It's back to the 10 year old desktop interface for you!

Oh you're not at home at your computer, well, try using the desktop version of Google Calandar on your phone's browser. I dare you.

[–] [email protected] 1 points 4 months ago* (last edited 4 months ago)

I live in Silicon Valley and this is a standard thing here. Companies measure your success as an employee based on "impact". Launching a new thing that tens or hundreds of millions of people like and use is big impact. Deleting old code to reduce the overall complexity of the system is also seen as having a lot of impact - old code has potential security risks, privacy / data storage risks, may require legacy frameworks that aren't supported any more, etc.

However, maintaining an existing system isn't always seen as impactful, unless it's a major system or needs some large bug fixes for issues that affect a significant number of users, or that affect paid customers.

Sometimes, apps are built by a small team (say 1-4 people) during a hackathon. Eventually, that team has to move on to other work, and nobody else wants to pick up maintenance of the system they built. This is usually the reason why smaller products die.

You also need to keep in mind that if you're using a free service, you're not the customer. The customer is whoever is paying for the service on your behalf - for example, advertisers, paid users, etc. Generally, time spent improving the app will be spent on improving the experience for paid users rather than free ones. New features in systems like Gmail, Google Drive, etc mostly get built because paid users ask for them. This also means that apps that don't drive revenue (like Google Reader, etc) have very light staffing.

[–] [email protected] 1 points 4 months ago

Former Googlers have always said that the big issue with sustaining products at Google is that it is highly competitive and Google rewards new products, not sustaining current products. So, most people want to continuously join/form teams for new products leaving little resources for current products. This has been the way since Google started becoming a large company -- so decades now.

This makes sense as to why Google puts out applications that seemingly do the same thing as something else but ever so slightly different and why there are sometimes cool new products that die on the vine years later and if there was no slightly different thing available it just dies or if there is then there is a half-assed migration.

In the Reddit AMA the Google Home team answered a few questions and only the very few softball ones. One interesting comment they made though is that because of the Nest products and generally new products, they believe it is a challenge to support the older hardware, including integrating Google and Nest hardware, so basically you get features removed to make it all work. Of course, there was the promise and supposed internal roadmap that puts these features back eventually, but we've seen that kind of promise over and over from Google and it rarely happens. They are trying to replace Assistant with their Gemini AI which you can do now but it comes with even less features (but parity is coming -- they promise!...one day!). Is that parity with current Assistant which seems to be supporting less and less and working worse?

Google is losing a lot of consumer trust in products I think and it's going to get worse for them as this trickles to the general consumer-base.

[–] [email protected] 1 points 4 months ago

I’m still pissed over the loss of inbox.