this post was submitted on 16 Aug 2023
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[–] [email protected] 61 points 1 year ago (3 children)

Why are “fees” above the advertised price? It’s just lying about the price of the service.

[–] [email protected] 32 points 1 year ago

And they have the audacity to claim it is an issue of "making labels too confusing for consumers".

They could always fold fees into the overall price, but that would be counterproductive to their real goal: lying about the price in advertising.

[–] [email protected] 26 points 1 year ago* (last edited 1 year ago) (1 children)

Billing charge: 4.99

Itemised bill charge: 10.99

Fee listing fee: 7.99

Issue with you bill? Call our hotline (calls charged @ 1.69/minute)

[–] [email protected] 3 points 1 year ago

You missed out on an obvious joke, fee fee for your fee fees :p

[–] [email protected] 15 points 1 year ago

Exactly, if it is something that every customer has to pay no matter what, it's not a fee it's the cost of the service.