If you tap the subscription option you originally purchased, Google will show an "already purchased" error and then Sync should recognize your Ultra status.
this post was submitted on 01 Feb 2024
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This did it! Thanks so much. On my end I didn't see an error, but instead of "purchase" it said "restore". Guess the other restore option under settings isn't playing well with the play store right now?
Thanks again!
I'm not sure what's wrong with the restore button, but it's never worked for me.
For me it was "Settings -> Other -> Restore purchases" after pressing it it was restored because I was logged in into the same Google Account on my phone as on the old phone.
No luck, sadly. Getting, "no purchases found." I appreciate the advice.
What helped me personally was: add the exact same Lemmy account which was active when you purchased Sync, and restore from its settings.
Definitely on the same Lemmy account, still no luck. Appreciate the input. Thanks!