this post was submitted on 30 Jul 2024
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Piracy: ꜱᴀɪʟ ᴛʜᴇ ʜɪɢʜ ꜱᴇᴀꜱ

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One day many years ago I had too many drinks and being stupid and naive and I bought adobe cs5. I still use it on the same computer I installed it a decade ago. Activated and installed only once. Today they revoked the access to it. Clicking the link they say "revoked because purchased from an untrustworthy reseller"

Yeah... untrustworthy reseller, look at the invoice and see who sold&shipped that physical copy...

sold by adobe themselves

Contacted support, they said that they won't do anything about it because it's EOL.

Moral of the story: don't do like me. If buying isn’t owning, piracy isn’t stealing. Never give your money to Adobe.

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[–] [email protected] 3 points 1 month ago (1 children)

Send this to Luis Rossman. He'll have a fieldday with this shit.

[–] [email protected] 1 points 1 month ago* (last edited 1 month ago)

Agreed. Definitely send this to Louis. The tirade will be funny, at the very least.

[–] [email protected] 3 points 1 month ago* (last edited 1 month ago) (1 children)

SEND THIS TO LOUIS ROSSMANN. He absolutely will rake them a new one and companies tend to magically "fix" errors in their favor when people make a huge PR stink about it.

It will help bring Adobe down faster too, because unilaterally revoking previously purchased licenses no matter how old is a great way to lose all trust from your corporate customers.

Edit: also cs5 is universally pirated, this is now your legal perogative to pirate it to retain access to the copy you PAID FOR.

[–] [email protected] 0 points 1 month ago (1 children)

It feels even dirtier because OP bought a physical copy, that feels so much more like Adobe broke it at night and stole it.

[–] [email protected] 1 points 1 month ago

That's because they did. They stole it, 100%.

[–] [email protected] 1 points 1 month ago

Escalate it to the EU consumer watchdog, they got some real teeth.

https://commission.europa.eu/live-work-travel-eu/consumer-rights-and-complaints_en

Assuming you bought the Italian version because you're living in Italy.

Best case, you get your money back.

[–] [email protected] 1 points 1 month ago

This reminds me of the time that Malwarebytes revoked 3 of my perpetual licenses that I bought before they moved over to a subscription model. Sorry, I told them I was never going to stop talking shit about them until the day I die, so I take any opportunity to bitch about it

[–] [email protected] 1 points 1 month ago* (last edited 1 month ago) (1 children)

My elderly parent had this happen. Hobby is photography. Still used CS5. Boom, gone. Adobe wanted to sell a subscription plan when they called to figure out what happened, which just made them mad.

But now they’re sad and not engaging their hobby because they no longer have CS5.

Too bad I can’t get adobe on abuse of the elderly for this shit.

[–] [email protected] 1 points 1 month ago (1 children)

Maybe you can just install a pirated copy for them?

[–] [email protected] 1 points 1 month ago

Yes please! This story makes me so sad 😞