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What's the process for unmoderated communities on your instance? (lemmy.world)

submitted 1 year ago by [email protected] to c/[email protected]

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Apologies if this is covered in a FAQ somewhere, I couldn't find anything!

If I'm part of a community here, but the sole moderator has been AWOL, is there a process for getting more mods assigned just so any issues can be dealt with until the original mod hopefully returns? I tried searching for a requests community or a support ticket email address etc and came up empty handed but I might just have missed it.

Thanks for any info.

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[–] [email protected] 1 points 1 year ago* (last edited 1 year ago) (2 children)

The technical side of the process is not difficult: The instance admin(s) appoint someone as a moderator and let them handle it.

Now, in regards to social guidelines? That's likely to vary from instance to instance. I don't currently have one in place because I also run both of my instances' communities.

[–] [email protected] 1 points 1 year ago

Sorry I should've been clearer there. I was specifically asking about the process for communities hosted on sh.itjust.works :)

Although as someone who enjoys being both comfy AND snug I have to say your instance name is marvellous!

[–] [email protected] 1 points 1 year ago (1 children)

I think the question is: what steps do I take to get the admins attention.

Is it just to make a post here? Is there a support community? Is there a way to submit a ticket? Is there someone to email?

[–] [email protected] 1 points 1 year ago

Message @thedude here or on matrix I guess?