It's not an article about LLMs not using dialects. In fact, they have learned said dialects and will use them if asked.
What they did was, ask the LLM to suggest adjectives associated with sentences - and it would associate more aggressive or negative adjectives with African dialect.
Seems like not a bias by AI models themselves, rather a reflection of the source material.
All (racial) bias in AI models is actually a reflection of the training data, not of the modelling.
"Just works" is not a mentality imposed by Microsoft, and has nothing to do with loss of control. It's simply (a consequence of) the idea that things which can be automated, should be. It is about good defaults, not lack of options.