this post was submitted on 21 Jan 2024
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Mildly Infuriating

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I'm a casual eBay user. On rare occasions, I will sell household items when I no longer use them. Well, I went to sell my Nintendo Switch on eBay and found out my account has been restricted indefinitely selling. When I tried chat with the customer service agent, they provided a name of some entity that I don't recognize in relation to my account for the reason for restriction, then refused to help me any further and simply disconnect. What kind of shity service is that? When I was provided an automated option to "appeal", it didn't work when i clicked on it. It didn't do anything. Same with other options. They don't have any other way to appeal on their website from what I can see. So caught off guard and annoyed.

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[–] [email protected] 85 points 8 months ago (1 children)

what kind of shitty service is that

it’s eBay

[–] [email protected] 33 points 8 months ago (2 children)

Yea eBay has been terrible for the entirety of its existence.. unfortunately no one seems to be interested in making a better product and competing against them

[–] [email protected] 15 points 8 months ago (1 children)

There are several alternatives out there but ebay dominates the market share so much they don't seem to do well. And it seems like setting up a competitor would be hilariously expensive and probably would end up just as terrible.

[–] [email protected] 13 points 8 months ago (1 children)

Not to mention rampant fraud. One of the reasons they’re as aggressive and assholish is the sheer amount of illicit activity

[–] [email protected] 2 points 8 months ago (1 children)

If I wanted to sell stolen goods

[–] [email protected] 1 points 8 months ago (1 children)

I mean, I’m not justifying their shitty CS. If he’s been tagged for fraud, they should just say so.

But also… they do (and always will,) have a problem with fraud and acting as a fence.

[–] [email protected] 1 points 8 months ago

They do? Every time I've bought a video game on ebay? Stolen from redbox. A cellphone? stolen. I can't remember anything else I've bought on there but you better believe it was stolen.

[–] [email protected] 10 points 8 months ago (1 children)

I’ve been trying to think of a time when I had good customer service from them and came up with nothing so far.

[–] [email protected] 4 points 8 months ago

That’s because they’ve never in their history had good customer service lol