this post was submitted on 04 Oct 2023
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submitted 11 months ago* (last edited 11 months ago) by [email protected] to c/[email protected]
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[–] [email protected] 75 points 11 months ago (9 children)

Everyone should watch this video: The rise and fall of patreon

Patreon is struggling financially (at least compared to the level of growth the VCs want to see), and is likely going to fully enshittify before long. It sucks because they provide a super valuable service for creatives.

[–] [email protected] 35 points 11 months ago (1 children)

On a related note... I went to cancel a membership a few weeks back, and the site displayed a message "you don't have an active membership to cancel". I thought it was strange, so I checked out the network requests being made, and turned out the cancel API call was getting blocked for "security reasons". Nothing else on the site was blocked for me, just the cancellation endpoint.

I opened a ticket, and it took them nearly 2 weeks to respond, and there was zero acknowledgement on why cancellation would be blocked.

Not sure if it's a purposeful dark pattern, but it sure seems like it!

[–] [email protected] 10 points 11 months ago (1 children)

Pretty sure that if it was purposeful, they'd get slapped with a massive fine sooner than later

[–] [email protected] 7 points 11 months ago (1 children)

Maybe, but it would also be very easy to blame on misconfiguration / mistake. Honestly, it wouldn't surprise me if the behavior itself isn't purposeful, but ignoring / not fixing it is. I've definitely seen such behavior at other companies, where they drag their feet on fixing a bug that is bad for the user, but helping them.

[–] [email protected] 1 points 11 months ago

I'm guessing the intentionality could be uncovered with a couple well crafted subpoenas.

But yeah, def can see what you're describing happening

[–] [email protected] 20 points 11 months ago (1 children)

Luckily there's Ko-Fi, which I use. Not quite as robust as Patreon but it's nice if you need a quick donation link.

[–] [email protected] -1 points 11 months ago

Ko-Fi is much harder for creators to be anonymous in, however.

[–] [email protected] 7 points 11 months ago (2 children)

I mean there's a lot of substitutes right? I feel like every YouTube video I watch there is a plug for their patron, kofi, buy me a coffee, podia. Hopefully they can compete to be not awful in the long run.

[–] [email protected] 12 points 11 months ago (1 children)

Personally I hope Nebula takes off. I signed up for a perpetual account recently and it's great, but a bit limited in terms of the selection of creators.

[–] [email protected] 5 points 11 months ago (1 children)

I pay for nebula mostly to support Legal Eagle right now.

[–] [email protected] 5 points 11 months ago* (last edited 11 months ago) (1 children)

Notjustbikes turned me onto it, but legaleagle is another good one on there. I wish more creators would look into it. I'm a big fan of Kyle Hill, and his content seems to be exactly the sort that would fit there, but he isn't on it.

[–] [email protected] 1 points 11 months ago

Those two, Lindsey Ellis and Philosophy Tube are the only four that I found good. It's kind of thin still.

[–] [email protected] 1 points 11 months ago

a plug for their patron, kofi, buy me a coffee

I've got links to several of them on my youtube channel. Patreon is the only one my viewers have ever chosen to use.

Regardless of the issues people identify with Patreon, it is the one that pays the bills consistently.

[–] [email protected] 6 points 11 months ago

Here is an alternative Piped link(s):

The rise and fall of patreon

Piped is a privacy-respecting open-source alternative frontend to YouTube.

I'm open-source; check me out at GitHub.

[–] [email protected] 6 points 11 months ago

They should set up a Patreon.

[–] [email protected] 6 points 11 months ago

Patreon is one of the few companies I really like right now. They are helping creators get out from under the boot of every other damn online platform.

[–] [email protected] 4 points 11 months ago* (last edited 11 months ago)

I remember this article from last year, when they laid off 80 people, or 17% of their workforce https://variety.com/2022/digital/news/patreon-layoffs-cuts-creator-partnerships-team-1235372211/

My reaction to this is still - how the hell did they need close to 500 people?

This kind of service should be a very thin layer between the creator and the viewers, there is no need for any additional crap that a middleman company tries to provide. Plenty of other services can do the same for much cheaper.

[–] [email protected] 0 points 11 months ago (1 children)

They aren't the only one providing this kind of service.

Patreon won't be missed.

[–] [email protected] 1 points 11 months ago

They are the simplest service that effectively hides a creator's personal information, though.

[–] [email protected] -1 points 11 months ago

Was a great video. Thanks. Enshitification seems to be the trend in so many companies right now that I wonder how long it can all be sustained.