As far as I know, at least in BC, your Rx is your property and your right to have and take elsewhere.
It wasn’t always this way iirc. A lot of shops before 20 years ago or so would act like in your example.
this post was submitted on 12 Aug 2024
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What a scummy way to act. I paid 220 dollars for the exam, I think I should 'own' the output. Especially since it is literally my personal health data.
I'll poke around to see if I have any recourse.
It's good you included your location.
In the US, opticians have to provide your script whether you ask for it or not.
I didn't find something as official for Canada with a 5-second web search, but this Ontario College FAQ indicates Canada has something similar.
Thanks! I had thought the same.
It all felt so forced and scummy. I am going to go back and demand all the information (politely)
Also Canada, my optometrist has never given me a problem asking for my prescription. However, they don't measure the Pupil Distance (PD) which your lens fitters might require.
This measurement is the distance between your pupils in millimetres. It can be measured with a standard ruler. Mine is 69 (nice)
My optometrist explicitly does not measure the PD because the glasses shop they have adjoining doors with will do it for you. We often just measure ours at home because it's far cheaper to shop for glasses online.
Yeah that sounds like bullshit. My step son was recently at an optometrist and he's broken his glasses like 4 times since. His grandmother asked for a copy of his prescription so she can find a cheap pair elsewhere and they gave it to her with no fuss. This is in the United States.
Might be time to find a new optometrist.
Thanks! Yeah I won't be going back there. They were so pushy about only using their brands, and denying me access to my own info.
Can't speak for where you live but if the optician is being a, excuse the expression, little bitch about it then that is poor behaviour on their part. I have never heard of an optician refusing to hand out the measurements here.
On a slightly related note: Opticians often get the glasses made elsewhere and simply install them into the frames (at huge markup), you could try locating a glass supplier and have your glasses made by them directly (saves you a bunch of money, speaking from experience). Assuming they offer individual glasses of course.
Since I was able to get the measurements from the app he was using I think this is going to be my course of action. I will ask for my script from the optometrist and then take the pupil measurements from that picture and send them to someone who will make the lenses for my sunglasses.
If the shop includes the eye exam as part of the glasses' cost then they don't like giving the prescription out for free, but usually they would just charge for the exam (~$75 where I am).
I was billed for the eye exam separately from the glasses. $220 CAD.
It might be their policy not to give you the prescription so you feel pressured to shop at their store, I've been to some shops that do that.
i don't think its a scam, its a petty tactic to get you to shop at their store.
and yea, If you took the picture of the measurements at your preferred prescription, the other shop should be able to read the prescription off of that.
although eye exams are so simple these days and often free why not have another shop do it?
just switch shops altogether, there's no point in getting your eye exam at that shop if they're assholes.
I just realized this might not be the right community. Please feel free to remove the post if it doesn't fit the 'thought-provoking' tag.